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Support

Your access to After Sales and Technical Support as well as the latest software, installation manuals, FAQ and more.

Self-service Offering

Quick access to digital tools and services with round-the-clock availability.

Search: Find the latest product firmware, software and documentation.

Go to Sony Professional website*

Video Security Member Service: Register for exclusive technical information and tools.

Go to Sony Professional website*

Firmware: All the latest updates for Sony network cameras in one spot

Go to Sony Professional website*

After Sales Support

All-round support for your video security products from Sony.

Dealer Locator: Looking for a System Integrator or Distributor near you?

Go to dealer locator

After Sales Service Desk: Your direct contact to out technical experts

Hong Kong

Email

Phone: +852-2741-8221

Fax: +852-8161-3899

Creative Solutions & Services (Asia) Co., Ltd.
Attention: Mr P F Chan
Unit A2, 3/F. Yee Lim Industrial Building, Phase 1
32-40 Kwai Ting Road, Kwai Chung, N.T. Hong Kong

Indonesia

Email

Phone: +62-21-6387-0810

Fax: +62-21-6387-0811

PT Epsilon Global
JL. Duri 1 No. 4
Jakarta Pusat – 10140
Indonesia

PT Galva Technovision
Jl. Hayam Wuruk 27
Galva Building
Jakarta 10120, Indonesia

Malaysia

Phone: +603-7983-7270

Fax: +603-7983-9330

Sensorlink (Holdings) Sdn Bhd
No 51 Jalan Kuchai Maju 1, Off Jalan Kuchai Lama
58200 Kuala Lumpur, Malaysia

Philippines

Email

Phone: +632-752-7053
Phone: +632-752-7052

Fax: +663-752-7053

Comsec I-Tech Corporation
Unit 1, 3rd Floor, 818 Bldg.,
818 A.Arnaiz Ave., Makati City 1223
The Philippines

Singapore

Email

Phone: +65-6571-2884
Phone: +65-6571-2885

Fax: +65-6571-2890

Robert Bosch (SEA) Pte Ltd
11 Bishan St 21,
(Level 5, ST-ASA)
Singapore 573943

Taiwan

Phone: +886-2-2506-6799 ext:675

Fax: +886-2-2506-8887
Fax: +886-2-2506-7887

Vital Resources Co., Ltd
12/Fl, No 103, Sector 3
Nan King East Road, Taipei
Taiwan R.O.C

Thailand

Phone: +662-372-1977
Phone: +662-729-4077

Fax: +662-373-1615

E.L.A. ENGINEERING LTD.,PART. (Bosch : Authorized Service Centre)
Products: Video Systems, PACo, Intrusion, Fire, CCS
7 Soi Ramkhamhaeng 118 Yeak 42 Ramkhamhaeng Rd.,
Saphansung Bangkok 10240 (Thailand)

Vietnam

Email

Phone: +844-3652-6559

Fax: +844-3652-6560

AIC Trading
650 Nguyen Van Cu Str.,
Long Bien Dist., Hanoi, Vietnam

Email

Phone: +8428-3920-9205
Phone: +8428-3920-9206

Fax: +8428-3920-9207

AIC Applied Electronic (AIC HCM)
Satra Pham Ngu Lao Tower, 275B Pham Ngu Lao St.,
Pham Ngu Lao Ward,
Dist. 1, Ho Chi Minh City, Vietnam



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