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Bosch Security and Safety Systems I North America
Training Academy

Helpful Hints

Here are some answers to the most commonly asked questions.

FAQ

  • Log in
  • Go to the My Profile icon at the top right of the page
  • Click My Details drop down arrow
  • Clock Edit

If you change employers, you will need to notify the training department so that we can update your user profile. You can contact the training department by email or phone to notify us of this change.

All training available to you is located in the Catalog tab at the top left of your page. Click on a folder to expand any topic you are interested in.

  • Log into your account
  • Go to Dashboard
  • Go to My Certificates. All past trainings will be in this tab.

All courses are available in the Catalog tab on the top left of your page.

  • Go to the product line you are interested in, then find the online or classroom folder.
  • Find the appropriate online class and click course title.

Many of these courses have multiple modules, please complete each module in order, to fully complete the course.

If you have a pop-up blocker enabled in your browser, it can prevent the online training course from launching properly. Try disabling the pop-up blocker in your browser, and relaunching the course. Make sure to relaunch the module from the Online Content Structure page for the course, which displayed when you launched the course initially.

Also, remember that the online course opens in a new tab or window, depending on your browser settings. It is possible that the course is open in another window or tab. Check your taskbar for another open browser window or your main browser tab for another open tab.

If you still can’t open an online course, it is possible there is a larger issue. After trying these tips, if you are still unable to launch your online course, please contact the training department by email or by phone.

You can pick up where you left off by going to the My Trainings tab, then clicking the start button on the right.

After signing up for a course that requires payment, you will be placed in the class as “requested” a seat. You will then receive payment instructions within 24-48 hours. Once you have completed these instructions, you will then receive a receipt for the course and will officially be enrolled.

If the offering is full, you will have to request to be waitlisted with the training admin at training@us.bosch.com. Please specify the course, date, and your account name on the site.

Contact the training coordinator at training@us.bosch.com

If a class has no dates scheduled, then there are no current options for the course. Please keep checking on the site for updates in the class schedule.

  • Go to Dashboard
  • Click on My Certificates
  • Click the certificate title to print or save

Email training@us.bosch.com or call 1(800) 289-0096 option 7 to speak with the training department.