Bosch Security and Safety Systems

Data Protection Notice

Bosch Security and Safety Systems and related subsidiaries (hereinafter "Bosch Security and Safety Systems" or "We“ or "Us") is delighted about your visit to one of our events and your interest in our company and our products.

1. Bosch Security and Safety Systems respects your privacy

The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of one of our events, this confidentially and only in accordance with statutory regulations. Data protection and information security are included in our corporate policy.

2. Controller

Based on contact origin information (country) and Bosch Sales Organization allocation your data is processed by different legal entities and controllers. The different legal entities where your data can be processed are listed below. These legal entities are the responsible controllers for the processing of your data; exceptions are outlined in this data protection notice.

Bosch Security and Safety Systems legal entities

Legal entity Address
Legal entity
Bosch Security Systems Pty. Ltd.
Huntingwood Drive 25
2148 Sydney
Legal entity
Bosch (Zhuhai) Security Systems Company, Ltd.
20 Ji Chang Bei Road, Qingwan Industrial Estate, Sanzao Town, Jinwan District, Zhuhai 519040, P.R.China
Legal entity
Bosch (Shanghai) Security Systems Ltd
8,9 Floor, 203 Building, No.333 Fuquan Road North IBP, Changning District Shanghai, 200335 P.R. China
Legal entity
Avenida de la Institución Libre de Enseñanza, 19
28037 Madrid.
Legal entity
Bosch Security Systems France S.A.S.
32 Avenue Michelet
F-93404 Saint Ouen
Legal entity
Robert Bosch Limited
Broadwater Park, North Orbital Road, Denham,
Legal entity
Bosch Security Systems Limited
Rm 515-521, Topsail Plaza
11 On Sum Street, Shatin
New Territories, Hong Kong
Legal entity
Bosch Security Systems S.P.A.
Via Petitti Carlo Ilarione 15
20149 Milano
Legal entity
Bosch Security Systems Ltd.
Bosch Building Akasaka 9F, 2-13-1 Nagata-cho, Chiyoda-ku, Tokyo 100-0014, JAPAN
Legal entity
Robert Bosch Mexico Sistemas de Seguridad, S.A. de C.V.
Boulevard Quiroga No. 107, entre Jose Maria Mendoza y Perimetral Norte, Col. Vista Bella, Hermosillo, Sonora, Mexico 83174
Legal entity
Bosch Security Systems, Inc.
'130 Perinton Parkway
Fairport, NY 14450
Legal entity
Bosch Security Systems B.V
Torenallee 49
5617 BA Eindhoven
The Netherlands
Legal entity
E.N. 109, Zona Industrial de Ovar
Lugar da Pardala - São João de Ovar
Apartado 653
Legal entity
Robert Bosch Security Solutions Pte Ltd.
11 Bishan Street 21, Singapore 573943
Legal entity
Bosch Sicherheitssysteme GmbH
Robert-Bosch-Ring 5
85630 Grasbrunn
Legal entity
Robert Bosch Centro de Comunicacao Limitada
Av. Andrade Neves,
2412 - sala 101. Jd. Chapadão -
Campinas - SP - ZIPCode 13070-001

3. Collection, processing and usage of personal data

3.1. Processed categories of data

  • The following categories of data are processed:
  • Communication data (e.g. name, telephone, e-mail, address, IP address)
  • Contractual master data (e.g. contractual relationships, contractual or product interest)
  • Client history
  • Contract accounting and payment data
  • Planning and regulation data
  • Transaction data
  • Provision of information (from third parties, e.g. credit reference agencies or from public directories)
  • Miscellaneous:

3.2. Principles

Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.

We collect, process and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.

3.3. Processing purposes and legal bases

We and service providers commissioned by us process your personal data for the following processing purposes:

To determine disruptions/disturbances and for security reasons

(Legal bases: Fulfillment of our legal obligations within the scope of data security and justified interest in resolving disruptions/disturbances and in the security of our offers).

Product or customer surveys performed by postal mail (Legal basis: Justified interest in the improvement of products / services) Note: In case we assign a market research institute for the purpose of surveys, this institute will only act based on our assignment and will follow our directives

Dispatch of an email or SMS/MMS newsletter with the recipient’s consent (Legal basis: Consent).

To determine disruptions/disturbances and for security reasons (Legal bases: Fulfillment of our legal obligations within the scope of data security and justified interest in resolving disruptions/disturbances and in the security of our offers)

Safeguarding and vindication of our rights (Legal basis: Justified interest on our part for the safeguarding and vindication of our rights).

4.4. Log files

Every time you use the internet, your browser transmits certain information which we store in so-called log files.

We save log files for a short time solely to determine disturbances and for security reasons (e.g., to clarify attack attempts) and then we delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident has been completely resolved and may, on a case-by-case basis, be passed on to investigating authorities.

Log files are also used for analysis purposes (without or without complete IP address). See module web analysis therefore.

In log files, the following information in particular is being saved:

  • IP address (internet protocol address) of the terminal device which is being used to access the Online Offers;
  • Internet address of the website from which the Online Offer has been accessed (so-called URL of origin or referrer URL);
  • Name of the service provider which is used to access the Online Offers;
  • Name of the files or information accessed;
  • Date and time as well as duration of retrieval;
  • Amount of data transferred;
  • Operating system and information on the internet browser used including add-ons installed (e.g., Flash Player);
  • http status code (e.g., “Request successful” or “File requested not found”).

4.5. Data transfer

Data transfer to other controllers

Your personal data is principally forwarded to other controllers only when required for the fulfillment of a contract, in the case where we or the third party have a legitimate interest in the transfer, or when your consent has been given. Particulars on the legal bases can be found in the Section - Purposes of Processing and Legal Bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.

Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.

Service providers (general)

We have commissioned external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen these service providers carefully and review them regularly, especially regarding their diligent handling of and protection of the data that they have saved. All service providers are obliged to maintain confidentiality and to abide by the statutory provisions. Service providers may also be other Bosch group companies.

Duration of storage; retention periods

Principally, we store your data for as long as it is necessary to render our Online Offers and the services Duration of storage; retention periods Principally, we store your data for as long as it is necessary to render our Online Offers and the services connected to them or for as long as we have a justified interest in storing the data (e.g., we might still have a justified interest in postal mail marketing upon fulfillment of a contract). In all other cases we delete your personal data with the exception of data we must store to fulfill legal obligations (e.g., we are obliged due to retention periods under the tax and commercial codes to have documents such as contracts and invoices available for a certain period of time).

5. Cookie usage

5.1 General

Cookies are small text files that are being saved on your computer when an Online Offer is visited. In case you access this Online Offer another time, your browser sends the cookies' content back to the respective offeror and, thus, allows the re-identification of the terminal device. Reading the cookies allows us to design our Online Offers optimally for you and makes it easier for you to use them.

5.2. Deactivation and deletion of cookies

When you visit our internet pages you will be asked in a cookie layer pop up whether you wish to allow the cookies which are being set on our page or you want to deactivate them in the settings.

In case you decide to block cookies, an opt out cookie is set in your browser. This cookie exclusively serves the purpose of assigning your objection. Deactivating cookies may disable individual functions of our internet pages. Please note that an opt out cookie may, for technical reasons, only be set for the browser that was used to set it. In case you delete cookies or use a different browser or a different terminal device, you must opt out again.

The preference setting does not apply to cookies that are being set during your visits on third party internet pages by other providers.

Your browser allows you to delete all cookies at all times. To do so, please consult your browser's help functions. This might, however, lead to individual functions no longer being available.

In addition, you are able to manage and deactivate the use of third party cookies on the following web page: http://www.youronlinechoices.com/uk/your-ad-choices. As we do not operate this website, we are not responsible and we are unable to influence content and availability.


Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.

We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.

7. User rights

To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.

Right to information and access:

You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.

Right to correction and deletion:

You have the right to obtain the rectification of inaccurate personal data concerning yourself without undue delay from us. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).

Restriction of processing:

You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.

Objection to data processing:

You have the right to object to data processing by us at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

Objection to direct marketing:

Additionally, you may object to the processing of your personal data for direct marketing purposes at any time. Please take into account that, due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.

Objection to data processing based on the legal basis of “justified interest”:

In addition, you have the right to object to the processing of your personal data any time, insofar as this is based on the legal basis of justified interest. We will then terminate the processing of your data, unless we demonstrate compelling legitimate grounds according to legal requirements for the processing, which override your rights.

Withdrawal of consent:

In case you consented to the processing of your data, you have the right to object this consent with immediate effect. The legality of data processing prior to your revocation remains unchanged.

Data portability:

You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.

Right of complaint with supervisory authority:

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state or to the supervisory authority responsible for us. This is:

State Commissioner for Data Protection and Freedom of Information

70173 Stuttgart
Postal address:
P.O.Box 102932
70025 Stuttgart
Phone: 0711/615541-0
Fax: 0711/615541-15
Email: poststelle@lfdi.bwl.de

Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures if this is required due to technical development. In such cases, we will amend our data protection notice accordingly. Please therefore observe the current version of our data protection notice, as this is subject to change.


If you want to contact us, please find us at the address stated in the "Controller" section.

To assert your rights and for suggestions and complaints regarding the processing of your personal data as well as for the withdrawal of your consent, we recommend that you contact our group commissioner for data protection:

Matthias Goebel
Group Commissioner for Data Protection
Information Security and Privacy Bosch Group (C/ISP)
Robert Bosch GmbH
Kronenstrasse 20

70173 Stuttgart

Effective date: 11.12.2017