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Bosch Security and Safety Systems I Global

Product Registration

Support

desk, man filling in forms

Our goal is to ensure we address all concerns and resolve issues quickly while delivering a great product experience. With that in mind, Bosch includes a three-year service and support package. To receive the best possible service level, please register the following products:

  • DSA E-Series (E2700 & E2800)
  • DIVAR IP all-in-one 5000
  • DIVAR IP all-in-one 7000
  • DIVAR IP all-in-one 7000 rev. 2 (DIP-72)
  • DIVAR IP all-in-one 7000 rev. 3 (DIP-73)
  • DIVAR IP 6000 rev. 2
  • DIVAR IP 7000 rev. 2
  • HP Enterprise server products
  • HP workstation products

 

Register each product by completing the form below.

  • Mandatory fields are marked with *
  • Use a “;” to separate serial numbers in a product family
  • An explanation of terms is listed below the registration form
  • You will receive an email confirmation after you successfully registered your product

 

Previous models; e.g. Bosch DSA E-Series E2600, DIVAR IP 6000 & 7000 rev. 1, do not need to be registered.

Explanation

Primary Contact to Receive Support: Contact details for technical questions

Site Hours of Operation: Working hours / availability of the technical contact

Service Report to Address: Address details where the support engineer should be sent to; in case an onsite visit is necessary

Service Report to Contact: Contact address for engineer

Parts Receiving Address: Address details where the spare parts should be sent to. Important: The parts availability depends on correctness of this information.

Parts Receiving Hours: Opening hours where the replacement parts can be delivered, e.g. 7AM to 6PM, Monday to Friday