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Bosch Security and Safety Systems I India
Management Software

Bosch Software Assurance

Keeping your security system in good shape

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GO and PRO

Bosch Software Assurance is available in two options:

Bosch Software Assurance GO

Basic software maintenance and support service .

Automatically included for all software products, without additional costs .

Bosch Software Assurance PRO

Premium software maintenance and support service.

Can be ordered additionally for all Bosch software products and provides further services.

How can I be covered by the Bosch Software Assurance PRO?

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To benefit from the Bosch Software Assurance PRO, you need to order a Software Maintenance Agreement (SMA).

  • To place the order, please contact your local Bosch dealer
  • You can buy the SMA for a new or existing system, it is valid for one year, but can be extended to up to five years by increasing the quantity of the SMA items
  • The annual fee of the SMA is 12% of the license fee of the system

Key benefits of Bosch Software Assurance PRO

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Long term technical support

Long term technical support

Telephone and e-mail support, as well as remote support for most efficient handling of your issues.

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Compatibility with new cameras and latest IT standards

Compatibility with new cameras and latest IT standards

Compatibility of your software with any new Bosch camera and the latest IT infrastructure such as operating system, hardware platforms.

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Access to new versions and new functionalities

Access to new versions and new functionalities

Regular system upgrades to ensure that your software and the related components are supported throughout the lifecycle of your project. Updates bring new functionalities to improve your operations.

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Secure system

Secure system

Data security is more important than ever. Regular updates and fixes keep your system secured at any time.

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Assurance GO Assurance PRO
Access to the Knowledge Base
Assurance GO
Assurance PRO
Access to the Security and Safety Academy
Assurance GO
Assurance PRO
Bosch Security Advisories (PSIRT)
Assurance GO
Assurance PRO
Device compatibility
Assurance GO
Cameras released within two years after the release of your BVMS version*
Assurance PRO
Compatibility with all new Bosch cameras
Technical support services during system commissioning (only within 90 days from initial activation):
• via phone
• via email
• remote support
Assurance GO





Assurance PRO





Technical support services (after system commissioning):
• via phone
• via email
• remote support
Assurance GO


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Assurance PRO




Requesting patches and hotfixes
Assurance GO
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Assurance PRO
Software upgrade to the latest release
(including all new functionalities)
Assurance GO
-
Assurance PRO
Data Security improvements with next software releases
Assurance GO
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Assurance PRO

* More information can be found in the Knowledge Base

Downloads

Bosch Software Assurance Presentation

Presentation

Bosch Software Assurance

Bosch Software Assurance Application Note

Application Note

Bosch Software Assurance

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