Bosch Security and Safety Systems Japan
Railway/ Metro stage image

Railway and Metro solutions to support operations, optimize passenger experience and improve security

The transportation industry has become increasingly vulnerable to safety and security risks. Public transport operators face a crucial need to protect passengers, employees, infrastructure, and assets against possible threats, while optimizing the passengers experience and ensuring operations run smoothly, now and in the future.

Improve safety and security

keep passengers safe and the infrastructure secure

Monitor critical areas

respond quickly to potential threats and manage incidents

Support the business

increase operational efficiency and understand passenger needs

Bosch security solutions for railway and metro

Video analytics to detect unsafe crowd behavior

Video analytics to detect unsafe crowd behavior

Video analytics to detect unsafe crowd behavior

Unusual behavior can indicate a preliminary stage of an unsafe situation. To prevent incidents, it is important to recognize this behavior in advance and monitor the crowd or individuals concerned. Intelligent security cameras continually evaluate real-time footage, and if necessary, alert security personnel.

The cameras are equipped with built-in video analytics and can generate an alert in case something “of normal” is happening, e.g. large crowds are gathering, people are walking into the wrong direction on an escalator, crowd is moving towards a closed area or the end of the platform etc. Alarms can also trigger the cameras to automatically track an object of interest and dynamically adjust the field of view, providing visual information to the control room. Early response prevents an event from escalating.

Video analytics to detect unsafe crowd behavior
Automated surveillance and alarm management

Automated surveillance and alarm management

Automated surveillance and alarm management

An operator at a station is usually managing hundreds of cameras during a shift, while permanently watching video streams. An incident can easily be missed. Also searching through recorded video to locate and evaluate events after an incident, can take hours.
By using IP cameras with analytics, incidents can be automatically detected which will help the operators with making decisions and release them from intensive video monitoring.

Intelligent cameras enable fast searches by recording metadata of objects within, entering, or leaving an area, and storing it with the video images. By defining parameters, such as unsafe behavior, over-crowding of spaces or blocked exits, operators can narrow their searches to relevant incidents enabling a much faster response.

Automated surveillance and alarm management
Smart control room

Smart control room

Smart control room

Video footage contains a lot of useful data for railway or metro stations, if they are able to process it. Operators in a control room are receive hundreds of video feeds every day and can easily miss important scenes. Intelligent cameras turn data into relevant situational alerts, which are transmitted to operators’ screens.

A smart control room will collect data over a longer time. This helps to better understand the scene the operator is watching like: is this scene busy as usually or not? Or is this area going to be busy within a certain time frame?
Collecting data over time helps to understand what is happening in which area in a station like identifying hot spots with long queues.
By gaining more insights on the operations at the train or metro station, weak spots will become more clear and counter measures can be implemented.

Smart control room

Bosch safety solutions for railway and metro

Get the message across

Get the message across

Get the message across

There are different reasons for streaming voice messages at a railway or metro station, it could be an operational announcement like a platform change, a commercial advertisement or an evacuation. In all cases the message needs to be understood by the passengers.

Public Address (PA) solutions are available to make announcements both station-wide and within specific areas, like platforms. Active speakers cover a range up to 50 meters, while beam steering devices precisely insonify an area of just a few square meters in front of a platform.
The systems are flexible and increase/decrease sound levels in environments with loud/low ambient noise, provide control over a small and very specific area or can also address the full station if necessary.
Providing travelers with clear information on last minute changes, putts people at ease and makes them feel safe. In emergencies, automatic warnings and announcements can help defuse tense situations. A reliable, public address system is therefore essential for clear announcements and improves the passenger’s experience.

Get the message across
Steering crowds during emergencies

Steering crowds during emergencies

Steering crowds during emergencies

If an emergency breaks out at a station, large crowds could become hard to control. If panic arises in a crowd, the danger exponentially increases. In case of an emergency the voice alarm system sends out prerecorded messages in multiple languages, thereby helping to manage the flow of people and ensure a safe evacuation—even in noisy train or metro stations.

These threats will always occur in a certain area. In all situations, the most efficient way to evacuate is via phased evacuation. The most urgent priority areas are therefore evacuated first.

Steering crowds during emergencies
Video-based fire detection

Video-based fire detection

Video-based fire detection

Fire is a huge concern for railway operators from a safety point of view. This is due to the infrastructure, stations usually have high ceilings and a lot of wind from the train traffic.
By using standard fire detection methods (smoke detectors or linear heat detectors) it is very difficult to reliably detect smoke and fire at an early stage.

The AVIOTEC camera series, however, can detect fires at the source within 30 seconds. This offers a decisive time advantage that prevents greater damage from occurring. The solution’s usability is not affected by ceiling height. And AVIOTEC is based on smoke and flames detection algorithms specially developed for use in tunnels, which have been optimized in comprehensive tests in real environments. Even with low illumination, smoke and flames are detected at the earliest stage, while correctly distinguishing them from other disturbances.
Visual fire detection helps prevent loss of life, averts crowd panic, and reduces disruptions of operations.

Video-based fire detection

Bosch operations solutions for railway and metro

Parking management

Parking management

Parking management

By taking a data-driven approach, stations can improve their parking services, thereby optimizing the passenger experience and increasing their revenues.

Cameras equipped with video-analytics algorithms recognize unoccupied parking spots reliably. This data can be transferred to a service that informs passengers of available spaces. At the same time, the cameras maintain the security of vehicles in the area using surveillance, which detects such unwanted events as loitering car thieves, wrong-way driving, objects left behind, and congestion.
Operators gain valuable insights from video analytics data that easily converts to dashboards for making intelligent business decisions.

Parking management
Support frequent traveler

Support frequent traveler

Support frequent traveler

The increasing number of passengers in public transport can cause queues at turnstiles on train or metro stations, where everybody has to swipe their boarding passes to a reader. By applying facial recognition, passengers with valid travel passes (monthly or annual tickets), can be identified, offering them access to fast-lanes without having to show their ticket.
Using facial recognition to identify frequent travelers, increases the overall capacity of the turnstiles, lower the waiting times, reduce the queues and increase passenger experience.

Support frequent traveler
Tunnel and track surveillance

Tunnel and track surveillance

Tunnel and track surveillance

Unauthorized persons near the rail tracks are a major risk for railway infrastructure. As every – even a very short – interruption of the operation is causing a lot problems to the operator. Early detection of these incidents can be challenging for operators monitoring standard raw video, and they can miss important scenes. With built-in video analytics, however, metadata add sense and structure to video images.

Persons and objects can be detected in video footage, even when hiding in dark areas. Built-in infrared illuminators detect objects up to 550 meters away, and thermal images allow detection of suspects hiding, for example, in bushes. When a person approaches the tracks for example, cameras automatically follow them across the trackside to support intervention over long distances. Multiple objects can also be displayed on a map, showing their location, size, and speed to enable quick intervention. This avoids delays and minimizes costs.

Tunnel and track surveillance

Overview of our railway and metro solutions

Overview of our railway and metro solutions

A global railway and metro security partner

World map
London Bridge Station
The Thameslink infrastructure improvement program was the biggest railway upgrade since Victorian times. Through the multi-billion pound scheme, the location is now home to around 900 of Building Technologies’ latest connected cameras, all fully integrated into the highly-sophisticated station management system. (2019).
Helsinki Metro
The Helsinki Metro is the major transit hub in Finland’s largest metropolitan region and the world’s northernmost metro system. Every year, 63 million passengers rely on the safe and efficient Helsinki Regional Transport Authority rail system, secured by Bosch. (2017).
Southeastern Rail Network
The legacy analogue surveillance system had come to the end of its service life and was overdue for an upgrade. A state of the art IP based system was required to deliver upon the clients requirements for all the depots to be fully monitored 24/7. An upgrade to an IP camera solution can provide vastly improved image quality, wider coverage and wireless capability, along with Intelligent Video Analytics and high levels of data security encryption. (2019).

Our contact persons

Sebastian Seibt

Sebastian Seibt

Vertical Manager Railway and Metro
Europe, Middle East, Africa

Sebastian Seibt

Vertical Manager Railway and Metro

Europe, Middle East, Africa

“Public transport is the first choice for millions of passengers – on a daily base and worldwide. I see here a huge demand for solutions to improve safety and security while improving passengers experience, increasing efficiency of processes and using digital data.”

Our expertise is based on more than 500 projects worldwide delivered over the last couple of years. My network into the vertical such as global Railway and Metro associations, end-users and industry partners allows me to recognize trends and translate them into holistic solutions beyond a classic security system.

To discuss your requirements, connect with me through mail or on LinkedIn.

Sebastian Seibt
Fabien Deriaux

Fabien Deriaux

Regional Solution Manager Transportation
Asia

Fabien Deriaux

Regional Solution Manager Transportation

Asia

In the context of rapid urbanization of many cities in Asia, we have seen big changes in urban transport, introducing new challenges, project complexity as well as new amazing opportunities to drive innovation and offer passengers new user experiences.

We understand end-user’s challenges and we provide a superior and comprehensive portfolio of security & safety solutions. Our references include Metros and Railways with hundreds of stations and some of the highest passenger traffic in the world.

In touch with local partners, system integrators, end-user and key players all around Asia, I understand the requirements and help to build solutions that will answer the needs, remove unnecessary complexities and bring value to all types of users.

Feel free to connect with me through email or on LinkedIn if you would like to discuss your requirements.

Fabien Deriaux

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