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Bosch Security and Safety Systems I North America
Support

Customer Service

customer servcie support call center

We're here for you!

Providing the highest level of service, to make it easier for you to do business.

Helping you make informed purchase decisions

Because the most critical stage of the sales process happens well before the purchase itself.

Contact Pre-Sales for:

  • Model numbers
  • Information on product literature
  • Pricing
  • Product availability
  • System configuration consultation
  • Requests for quotations

The Customer Service team is ready to get you the products you need as soon as you need them.

Contact Customer Service for:

  • Placing orders for products
  • Placing orders for product literature
  • Inquiries on existing orders
  • Product pricing and availability details
  • Credit return authorization

Responsive, efficient help with your account

Our experienced Credit team can quickly and efficiently assist you with your accounts receivable matters.

Contact the Credit Department for:

  • Account balances/statements
  • Invoice copies
  • Credit terms information
  • Billing disputes
  • Payment arrangements
  • Payment applications
  • Notification regarding upcoming projects that exceed established terms on your account

Online Ordering

The Customer Care Portal gives you the ability to place an order 24/7.

With this portal you can also:

  • Check the status of an order, complete with tracking.
  • Check your pricing on a part.
  • Check the availability of a part.
online ordering

Doing Business with Bosch